Team
Here at OptivITy we deliver a best in class service by listening to our customer’s needs, empowering them with ever evolving technologies, building strong and honest relationships that stand the test of time.
Peter
Director Peter Bhachu With over 25 working years of experience in the IT industry Peter holds a Degree in Information Technology and a Master’s in Public Administration and over the years has passed numerous vendor certifications which has helped him build OptivITy from it humble beginnings 1999. Peter brings with him a wealth of technical and executive experience in technology, operations and talent management. Currently as CEO, Peter oversees the operations of the organisation. He is now spearheading major strategic shift for transforming IT from a functional focus for clients to an enabler of Cloud technology and Web solutions. Peter is both an excellent technical resource and leader, who is frequently called upon for knowledge of complex IT solutions. He leads by example, always doing his best and encouraging other to do the same.
Harkesh
Head Of Technical As part of completing his Computer Science Degree, Harkesh joined our company only a few years after it came to be, making him our longest standing technical engineer. Needless to say, all our clients are quite familiar with him and can vouch for his technical capabilities, ranging from PC to server support over many different platforms. With effective communication skills and vast amounts of technical know-how, Harkesh has been fulfilling a Senior Engineer’s role for the last few years, training our junior engineers and overseeing complex roll-outs whilst manning 3rd line support. As Head of Technical, Harkesh oversees and manages all things Technical, ensuring that our excellent customer service standards are delivered, always.
Marcelo
Senior System Engineer Having attained MCSA, Cisco and CompTIA Network+ certifications, Marcelo is well equipped overseeing complex networks and systems with a focus on efficiency and security; proven by supporting various film productions and studios in and around London. Strong technical ability and customer focus makes him a valuable 3rd line engineer assisting customers and team members alike. Marcelo is a keen photographer and does software programming for Android and Linux devices in his spare time.
Sukhie
Business Develpoment Executive After many years of working as a claims/customer service leader along with business development roles within the International Medical Health Industry, Sukhie joined OptivITy ‘s sales team. As an outgoing and enthusiastic people’s person, Sukhie brings great amounts of experience to our customers, promoting and developing new client relations to businesses and individuals alike, looking to outsource their IT solutions and services. Working closely with our technical department, she ensures that all our client’s bespoke systems stay current and road mapping business growth by introduction of all the latest technologies. Her experience has since extended to working closely with Film and TV clients, ensuring all their IT needs are met from start to finish, sometimes under heavy time constraints. Everybody loves engaging with her as you are always met with a bubbly smile.
Sonali
Service Delivery and Operations Administrator After successfully completing her Bachelor's degree in Computer Science, Sonali secured internships with HPE and the National University of Singapore. In December 2021, she joined OptivITy, bringing valuable experience from her previous engagements with international organizations. Sonali's attention to detail and expertise have made her an asset in managing operations and facilitating effective communication with both internal and external stakeholders. On a lighter note, Sonali has an interesting accolade to her name as she is listed in the Guinness Book of World Records for her non-stop dancing while representing her school. This passion for dance reflects her love for artistic expression. Additionally, she enjoys traveling to immerse herself in new places and cultures, further expanding her horizons. Sonali's diverse background and unique interests make her a well-rounded and vibrant member of our team.
Jordan Alan Lawrence
Technical Engineer With a back ground in server hardware diagnostics and hands-on Apple MAC configuration and sales experience, Jordan joined the OptivITy family to further his training as technical support engineer. A well-rounded customer service focus and enthusiasm to learn, makes him a pleasure to work with as testified by both customers and team members alike. Outside of work, Jordan loves cooking exotic dishes to impress, and produces some of his own music.
Leon
Technical Engineer Joining the OptivITy team early 2019, after studying animation and visual effects at Buckinghamshire New University, Leon took the role of apprentice, training as a support engineer. Leon has a solid knowledge of creative suites and consumer products which is the driving force behind completing his CompTIA certifications. His curiosity and enthusiasm to learn is a great asset to us as he is growing with our company and adopting our customer service philosophy.
Amar
IT Systems ApprenticeAmar has always been fascinated by technology/IT and believes it will play a major role in the future. With over 3 years' experience in customer service, Amar now works for OptivITy as a technical engineer apprentice. Apart from his interest in networks and technology, Amar has a black belt in Karate and has been training for over 12 years. He has also become an instructor now.
Saj Bansal
System EngineerHaving worked with corporate networks, Microsoft networking, Microsoft 365 deployments, as well as corporate firewalls and VPN technologies for 23 years. Remotely supporting multiple organizations with users ranging from 10 to 150.
Saj joined OptivITy in January 2023.
Outside of work, Saj enjoys spending time with his children and socializing with friends. He enjoys going to the gym every day, eating healthy, and is very interested in martial arts.
Vivek
Technical Engineer Vivek is an Experienced Network Engineer working in IT Industry for the past 7 years. He grew up in India and completed his education in the Batchelor of Commerce. He is a FortiGate and Microsoft Certified Network Engineer. He demonstrates good problem-analysis/resolution skills, and the ability to troubleshoot and solve problems. As a part of the network team at Optivity, Vivek overseas network, and systems for our clients.Riding bicycles and exploring and learning about technology in new/existing environments are two of his favourite things to do.
Jenero Bromley Robertson
IT Systems Apprentice Jenero is a fun and charismatic individual and is always ready to learn. He has a keen eye in IT technical issues and isn’t afraid to try something new. He is an apprentice learning the ropes of this new IT world. Jenero provides IT technical Support to our clients while giving a can do attitude. He has a Level 3 in media studies, 5 years of customer service skills and also a background in basic IT support. His Goals are to provide outstanding service to resolve any issues you may face while making you feel comfortable that any situation will be resolved. His can-do attitude is “If you want to win the lottery you have to make the money to buy a ticket”. Jenero provides laughter and positive energy all the time. He likes to travel, play sports and achieve goals.
Prabhakar
Senior System AdministratorPrabhakar brings a wealth of experience to his role as a system administrator at OptivITy, having dedicated 12 years to the industry. With a bachelor's degree in commerce and a Microsoft certified IT professional certification, he possesses both the academic foundation and the practical skills necessary for the job. Prabhakar's recent addition to our team has already proven invaluable, as his expertise enables him to adeptly troubleshoot a wide range of technical issues. His comprehensive knowledge and problem-solving capabilities greatly contribute to the smooth operation of our systems and the satisfaction of our clients.